1. Scope of this policy
This policy applies to information collected through the Shree Soft Technologies website, contact forms, enquiry forms, email, WhatsApp communication and other digital interactions initiated through our website.
2. Information we may collect
Depending on how you interact with us, we may collect:
- Name, email address, phone number and organisation details.
- Project requirements, messages, files, links or information submitted through forms.
- Career-related information such as resume details, portfolio links and experience.
- Technical information such as browser type, device type, approximate location, IP address and pages visited.
- Communication history when you contact us through email, phone, WhatsApp or other channels.
Please avoid submitting highly sensitive personal information unless it is specifically required and an appropriate secure process has been provided.
3. How we use information
We may use collected information to:
- Respond to enquiries and understand business requirements.
- Prepare proposals, estimates, project plans and service recommendations.
- Provide, manage and improve our services.
- Communicate about project updates, support, payments or operational matters.
- Evaluate job applications and career enquiries.
- Improve website performance, usability, content and security.
- Meet legal, regulatory, contractual or accounting obligations.
6. Data security
We use reasonable administrative, technical and organisational measures to protect information against unauthorised access, misuse, loss or alteration.
However, no internet transmission, email system or online storage method can be guaranteed to be completely secure. Users should take care when sending confidential information online.
7. Data retention
We retain information only for as long as reasonably necessary for the purpose it was collected, including project communication, business records, legal compliance, dispute resolution and service improvement.
Retention periods may vary depending on the type of information, the business relationship and applicable legal requirements.
8. Your rights and choices
Subject to applicable law, you may request:
- Access to personal information we hold about you.
- Correction of inaccurate or incomplete information.
- Deletion of information where there is no valid reason to retain it.
- Withdrawal of consent for optional communications.
- Clarification about how your information is used.
We may need to verify your identity before processing certain requests.
9. Third-party websites and services
Our website may contain links to third-party websites, platforms or services. SST is not responsible for the privacy practices, security or content of external websites.
Users should review the privacy policy of any third-party service before providing information.
10. Children's privacy
Our corporate website and services are primarily intended for businesses and professionals. We do not knowingly collect personal information directly from children through this website without appropriate consent.
Client projects related to education, healthcare or children may require separate safeguards and policies defined for that specific platform.
11. Changes to this policy
We may update this Privacy Policy to reflect changes in our website, services, technology or legal requirements.
The updated version will be published on this page with a revised effective date.
12. Contact us
For questions, privacy requests or concerns about this policy, contact Shree Soft Technologies through the details below.