1. Acceptance of terms
By accessing or using this website, submitting an enquiry, requesting a proposal or engaging Shree Soft Technologies for services, you agree to these Terms & Conditions together with any applicable project-specific proposal, agreement or statement of work.
2. Use of this website
You may use this website only for lawful business, informational and communication purposes.
You must not:
- Attempt to gain unauthorised access to the website, server or connected systems.
- Copy, scrape, reproduce or misuse website content, code, illustrations or designs without permission.
- Introduce malware, harmful scripts or disruptive code.
- Use the website to transmit unlawful, misleading, abusive or infringing material.
- Misrepresent your identity, organisation or authority.
3. Services, proposals and scope
SST provides services including website development, custom software, AI and automation, digital growth, event technology, eCommerce, design and specialised business platforms.
Each project should be governed by an approved proposal or work order defining:
- Scope, modules, pages, integrations and deliverables.
- Commercial terms, taxes and payment milestones.
- Estimated timelines and client dependencies.
- Hosting, maintenance, support and third-party requirements.
- Assumptions, limitations and exclusions.
Verbal discussions, demonstrations or preliminary concepts do not automatically form part of the final scope unless documented and approved.
4. Client responsibilities
Clients are responsible for providing complete, accurate and timely information required for the project, including content, branding, access credentials, approvals, technical details and authorised points of contact.
Clients must ensure that materials supplied to SST:
- Are owned, licensed or authorised for use.
- Do not infringe copyright, trademark, privacy or other rights.
- Are accurate and legally compliant.
- Do not contain harmful code or prohibited content.
Delays in feedback, approvals, content, access or payment may affect the delivery schedule.
5. Fees, taxes and payments
Fees and payment milestones will be stated in the applicable proposal, invoice or agreement.
- Work may begin only after receipt of the agreed advance payment.
- Milestone payments must be made before the next phase is released or deployed.
- Applicable taxes, gateway fees, platform fees or third-party charges may be additional.
- Overdue payments may result in suspension of work, services, hosting or support.
- Payments already made for completed work, reserved resources or third-party costs are generally non-refundable.
6. Timelines and delivery
Project timelines are estimates based on the approved scope and timely cooperation from all parties.
SST is not responsible for delays caused by:
- Late content, feedback, approvals or credentials.
- Changes in project scope or priorities.
- Third-party APIs, hosting providers, payment gateways or external platforms.
- Force majeure, outages, regulatory changes or events beyond reasonable control.
7. Change requests and additional work
Requests outside the approved scope may require additional time and cost. SST may provide a revised estimate, change request or supplementary proposal before proceeding.
Minor corrections within the agreed scope will be handled during the defined review cycle. Repeated revisions, redesigns, new features, changed workflows or additional integrations may be treated as additional work.
8. Intellectual property
Client materials
Clients retain ownership of logos, content, data, photographs, trademarks and materials they supply, subject to any third-party licences.
Project deliverables
Ownership or licence rights in final deliverables will be governed by the applicable proposal or agreement and may transfer only after full payment of all outstanding amounts.
SST tools and reusable components
SST retains ownership of pre-existing frameworks, libraries, utilities, development methods, internal tools, generic components, know-how and reusable code unless specifically agreed otherwise.
Portfolio use
Unless restricted by confidentiality obligations or written agreement, SST may reference completed work in its portfolio, credentials or case studies without disclosing confidential information.
9. Third-party services
Projects may use external services such as hosting, domains, payment gateways, messaging APIs, analytics platforms, plugins, fonts, maps, cloud services or social networks.
Such services are governed by their own terms, availability, pricing and policies. SST is not responsible for third-party outages, changes, suspensions, pricing revisions or policy decisions.
10. Confidentiality and data
Each party should protect confidential business, technical and commercial information received from the other party and use it only for the intended project purpose.
Clients should avoid sending passwords, financial details or sensitive personal data through unsecured channels. Where credentials are required, secure sharing methods should be used wherever available.
11. Warranties and support
SST will use reasonable professional care in delivering agreed services. Any warranty, support or maintenance period will be specified in the project proposal or agreement.
Unless expressly agreed, support does not include:
- New features, redesigns or scope additions.
- Issues caused by third-party updates or services.
- Changes made by unauthorised persons.
- Content-entry, operational or user errors.
- Infrastructure, hosting or security services not managed by SST.
12. Limitation of liability
To the maximum extent permitted by law, SST will not be liable for indirect, incidental, special or consequential losses, including loss of profits, data, business opportunity, goodwill or anticipated savings.
SST's total liability for a specific project will not exceed the amount paid to SST for the affected service during the period giving rise to the claim, unless otherwise required by law or agreed in writing.
13. Suspension or termination
Either party may terminate an engagement in accordance with the applicable proposal or agreement.
SST may suspend or terminate services for non-payment, unlawful use, abuse, security risk, repeated non-cooperation or material breach. The client remains responsible for fees, third-party costs and work completed up to the termination date.
14. Governing law and disputes
These Terms & Conditions are governed by the laws of India. Unless otherwise agreed in writing, disputes will be subject to the jurisdiction of the competent courts in Jaipur, Rajasthan.
Before initiating formal proceedings, the parties should first attempt to resolve concerns through good-faith discussion.
15. Contact us
For questions regarding these terms, a proposal or an existing engagement, contact Shree Soft Technologies.